Heather joined Sanderson Firm in September 2023 as a Client Services Director, bringing 20 years of expertise in Medicare Secondary Payer Compliance (MSP) and Section 111 Mandatory Insurer Reporting (MIR). She is also MSPA certified, having completed the comprehensive Medicare Secondary Payer Accreditation course, which covers essential topics such as Medicare Set-Asides, Medicare conditional payments, and mandatory insurer reporting.

Heather began her career with ExamWorks Compliance Solutions, formerly Gould & Lamb, LLC in 2003. Her attention to detail, understanding of roles and the “big picture,” and passion for customer service quickly propelled her success. As Client Services Manager, she excelled in mentoring personnel, building client relations, system development, training programs, process implementation, and ensuring growth and satisfaction.

In 2013, Heather transitioned to Senior MMSEA Compliance Manager, gaining extensive knowledge in Section 111 Mandatory Insurer Reporting. She developed a comprehensive understanding of Non-Group Health Plans (NGHP), claim systems, and industry dynamics.

Heather is dedicated to building genuine relationships and tailoring programs and trainings to meet individual client needs, ensuring compliance with company and CMS guidelines.

Heather can be reached via email at htraxler@sandersoncomp.com or directly by phone at 941-479-9877 Ext. 134.